 |
||
        |
This is the official side - the small print
associated with the purchase contract that
you enter into with wright saunders fine
art.com when you buy through our website.
Conditions
1. An order for goods placed by you through
our website shall be subject to these terms
and conditions.
2. All other terms and conditions, express
or implied by statute or otherwise, are excluded
to the fullest extent permitted by law.
3. Nothing stated or implied in these terms
and conditions shall affect the statutory
rights of any customer.
Orders
4. We undertake to supply Limited Edition
original paintings as described on these
web pages.
5. All orders for goods shall be deemed to
be an offer by you to purchase goods pursuant
to these terms and conditions. If your order
involves special instructions for mounting
or framing we ask that you place your order
by telephone by calling us on 05052 911080,
country code 0049 if outside Germany.
6. You will be responsible for ensuring the
accuracy of the details provided on the order
form and we will not be obliged to accept
an order unless all details requested on
the order form have been entered correctly.
7. Upon placing an order we will send an
acknowledgement to you. Acceptance of your
order and completion of our contract will
not take place until despatch of the goods
to you.
8. Please see the 'How the web-site works'
section of our website for information on
how to place an order.
9. We do not file details of your order for
your subsequent access on this website so
please print these terms and conditions and
our order acknowledgement for your records.
Pricing
10. All goods offered for sale through our
website are priced in Pounds Sterling (?)and
nill of vat.
11. VAT is not charged to or payable on orders
accepted from and delivered outside the EEC.
These orders must therefore be placed directly
with the gallery by telephone.
12. For deliveries overseas, customs and
import duties are not included. You are responsible
for payment of any surcharges.
13. We reserve the right to notify you at
any time prior to delivery of any price errors.
If you receive such a notification we will
not despatch the goods unless you confirm
that you still wish to proceed with the purchase.
Payment
14. By placing an order you consent to payment
being charged to your credit or debit card
account.
15. We accept payment by cheque (drawn on
a major UK bank) in ? sterling. We will despatch
goods upon clearance of your cheque (normally
five working days)
16. We accept the following credit/debit
card payments: VISA credit, Mastercard, Electron,
Maestro/Switch, Visa Debit and Solo, Corporate,
Commercial and Purchasing cards.
17. Upon payment, we will send you a receipted
invoice by post.
18. Title to the goods will pass to you on
payment in full of the price of the goods.
Delivery
19. The goods will be delivered to you at
the address provided by you under shipping
address.
20. We aim to deliver goods to you within
a maximum of 14 working days, but where possible
within 5.
21. If you have not received the item(s)
within 14 days of placing the order please
advise us so that we may trace the parcel.
22. All shipping/delivery charges are shown
on your order form prior to your committing
to your purchase.
23. The risk in the goods shall pass to you
upon delivery.
24. Any dates quoted for delivery of the
goods are approximate only and we shall not
be liable for any delay in delivery of the
goods however caused. If, however, we are
unable to deliver your goods by the date
quoted for delivery you shall be entitled
to cancel the order at any time before delivery
takes place.
Returns
25. Everything sold by Wright Saunders Fine
Art.com has been carefully checked. Sometimes,
however, items are damaged, defective or
are unacceptable in some other way and we
will make every effort to rectify that situation.
THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS
IN ANY WAY
26. When you receive your goods, please check
them immediately. Any damage must be notified
to Wright Saunders Fine Art.com within 3
days of delivery. you will be liable for
the cost of the return of the goods, upon
inspection if found to be faulty you will
be refunded the cost of the postage,and you
also have the option of a replacement, if
one can be obtained. If this is not possible,
you have the option of choosing an alternative
or a full refund.
27. Where a limited edition print has sold
out between despatch and return, a refund
may have to be given if a replacement cannot
be found.
28. Under the Distance Selling Regulations,
you have a right to cancel your order for
any item purchased on this website for a
full refund. This does not apply to items
personalised or made to your specification,
such as commissioned works and works framed
specifically for you. To cancel, you can
contact us by email at customercare@wrightsaundersfineart.com provided within seven days of delivery of
the goods.The fee for cancelation is £50.00
You must then return the goods to us at,
Wright Saunders Fine Art.com to the address
set out in the email which will be sent to
you at your cost. You must ensure that the
goods are packed securely.
Your Warranty
29. You, the buyer, warrant that all the
details provided on the order form for the
purpose of purchasing the goods are correct,
that the credit card you are using is your
own and that there are sufficient funds and/or
sufficient unused limit available to cover
the cost of the goods.
30. The details you supply (not including
credit card details) will be stored on computer
and used by us to provide details of future
events; newsletters and other information
relating to the sale of our art products.
If you do not wish to receive this information
please tick the box on your order form or
advise us in writing and we will remove your
details from our database.
31. Your security and privacy are our priority; it is not our policy to disclose any of your details to any third parties.
Why shopping with us is safe:-
32. We only accept your personal information such as address and telephone numbers for our own purposes. Your payment details are captured by a secure server off-site.
33. Security is an issue which concerns all Internet shoppers. No client
information is held in an insecure manner and all information is safely
held in a secure server provided by our specialist Internet Service Provider. Credit card details are encrypted using 128-bit SSL. All credit card transactions are handled by Pay Pal Payment Service Provider, who provide market leading credit card verification and security.
34. All information gathered, including any information given at the time of ordering is collected lawfully and in accordance with the Data Protection Act 1998. The information collected about you will be used firstly to enable us to process your order or your enquiry and second, to provide you with the best possible customer service. The information we hold will be accurate and up-to-date and will be held in accordance with the law. You can check the information that we hold about you by e-mailing us customercare@wrightsaundersfineart.com
Intellectual Property
35. The copyright in the material contained in this website and any trademarks and brands included in that material belongs to wrightsaundersfineart.com
36. You may download or copy the content and other down-loadable items displayed on the website subject to the condition that the material may only be used for personal non-commercial purposes. Copying or storing the contents of the website for other than personal use is expressly prohibited
Website
37. Any information found on this website is intended for guidance only. The web site and the products described in it are subject to change without notice.
38. Copyright in the web site, its design, layout, look, appearance and graphics remain our property. The contents of the web site may be downloaded printed or copied for personal use only.
39. We have made every effort to develop this web-site to be compatible with all hardware and software which may be used by visitors to the site. The site is managed from a secure data centre designed for the purpose, in the unlikely event we will not be liable for damage to, or viruses that may affect your computer equipment, software, data or other property as the result of your access to, use of or browsing of this website or your downloading of any materials, data, text or images.
40. While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
41. We will attempt to ensure that the information available on the website at any time is accurate. However, we will not be held liable for any errors or omissions. We will use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.
42. Whilst we attempt to be as accurate as possible with the specifications of the artwork offered for sale, we cannot be held responsible for any inaccuracies.
Queries and Complaints
43. Should you have any complaints about our products or services, we would request that these be put in writing and e-mailed to customercare@wrightsaundersfineart.com.
44. Any complaint received will be acknowledged within five working days and you will be informed of a projected time scale for dealing with that complaint, together with the steps we intend to take in dealing with it.
Liability
45. Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.
46. Subject to Section 46 above:-
46.1 we will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or otherwise out of or in connection with our contract with you subject to these terms and conditions for any:-
46.1.1 economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or loss of goodwill or reputation; or special or indirect losses suffered or incurred by you arising out of or in connection with the provisions of any goods under these terms and conditions.
46.2 our total aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the goods.
General
47. You may not assign or sub-contract any of your rights or obligations under these terms and conditions.
48. If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity orenforceability of the other sections of these terms and conditions shall not be affected.
49. These terms and conditions do not create or confer any rights or benefits enforceable by any person that is not a party (within the meaning of the U.K. Contracts (Rights of Third Parties) Act 1999).
50. No delay or failure by us to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by an authorised representative of ours.
51. These terms and conditions supersede all prior representations understandings and agreements between you and us relating to the use of this website and sets out the entire agreement and understanding between you and us for your use of this website
52. These terms and conditions are governed by English law and are subject to the exclusive jurisdiction of the English Courts.
